FAQ

Delivery Options

 

Knotted Teacup's team of enthusiastic hard workers are more than happy to deliver the rental items to your venue in the New York/Tri-State area.  Please                    for more information regarding delivery/pick-up & set-up/break-down pricing.

 
 
Saving the Date & Payment Options

 

Knotted Teacup requires a 50% deposit in order to reserve the date & associated rentals for  your event.  Payments can be made via cash, check, money order, or PayPal.  In case of cancellation, a 60-day notice is required for a full refund.  

 
Missing or Broken Items
 

We hope that you do not lose or break any of our vintage items, but understand that accidents do happen.  Knotted Teacup kindly asks that in the event of an accident a $5.00 fee per damaged item be added to the invoice in order to replace the damaged piece of our hand-picked collection.